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Salesforce Recruitment Hiring Graduates Freshers for Operations Administrator. Salesforce is conducting an off campus recruitment drive. Below are the Salesforce Job description, Eligibility, and details.
Company Name: Salesforce
Job Role: Software Engineering
Location: Hyderabad
Experience: Freshers
Education: Bachelor’s/Master’s Degree
Batch: Not Mentioned
Last Date: ASAP
Salesforce Recruitment Hiring Graduates
Job Description
- Using our case-management solution assist employees in a timely manner regarding HR queries and issues
- Audit benefit claims submitted by employees
- Assist with employee benefits queries tasks
- Provide superior customer service to employees via our customer portal, and other social channels
- Support our centralised knowledge base; close knowledge gaps by creating, updating and improving knowledge articles to keep information relevant for employees
- Liaise effectively and collaboratively with stakeholders and other support teams to resolve issues
- Maintain appropriate level of process, program, and policy knowledge in order to assist Employees and Managers
- Proactively identify process improvements, and collaborate towards an improved and more productive process that enhances the employee experience
- Ensure the accuracy of the internal Shared Services Community process documentation
- Ensure compliance with audit requirements by completing work correctly and timely
- Ability to maintain confidentiality in all aspects of job responsibilities
- Other duties and project work as required
Eligibility
- 0-1 year’s work experience
- Proven problem-solving skills with a passion for technology and continuous learning
- Excellent verbal and written communication skills
- Exceptional customer service orientation
- Comfortable with a high-paced environment with competing priorities
- Exceptional time management, organizational, prioritization and follow-up skills
- Work effectively in a team environment
- Knowledge of Excel, PowerPoint
